Arkansas
Department of Insurance
1200 West 3rd St.
Little Rock, AR 72201-1904
501-371-2600
501-371-2640 (Consumer Services)
Toll free in AR: 1-800-282-9134
Toll free: 1-800-852-5494
Fax: 501-371-2618
Website: insurance.arkansas.gov
California
Department of Insurance
300 Capitol Mall, Suite 1500
Sacramento, CA 95814
916-492-3500
415-538-4010 (San Francisco}
213-897-8921 (Los Angeles)
Toll free in CA: 1-800-927-4357
Fax: 916-445-5280
Website: www.insurance.ca.gov
Dept. of Managed Health Care, California HMO Help Center
(We serve all California Consumers that are enrolled in a
California HMO, Blue Cross of California PPO, and Blue Shield of
California PPO)
980 Ninth Street, Suite 500
Sacramento, CA 95814-2738
1-888-HMO-2219 (HMO Health Center Consumer Complaint Line)
1-877-525-1295 (HMO Help Center Provider/Physician Line)
1-877-688-9891
Fax: 916-229-0465 (Conplaints) or (916) 229-4328 (Independent
Medical Review)
Website: www.hmohelp.ca.gov
Colorado
Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
303-894-7490 or 7499
Toll free in CO: 1-800-930-3745
TDD/TTY: 303-894-7880
Fax: 303-894-7455
Website: www.dora.state.co.us/Insurance/
Connecticut
Department of Insurance
Consumer Affairs Dept.
PO Box 816
Hartford, CT 06142-0816
860-297-3900
Toll free: 1-800-203-3447
Fax: 203-297-3872
Website: www.state.ct.us/cid/
Delaware
Department of Insurance
841 Silver Lake Blvd.
Dover, DE 19904
302-739-4251
Toll free in DE: 1-800-282-8611
Fax: Fax: 302-739-6278
Website: www.state.de.us/inscom/
District of Columbia
Department of Insurance, Securities and Banking
810 First St., NE, Suite 701
Washington, DC 20002
202-727-8000
Fax: 202-535-1196
Website: disb.dc.gov/disr/site/default.asp
Florida
Office of Insurance Regulation
Department of Financial Services
200 East Gaines St.
Tallahassee, FL 32399-0300
(850) 413-3100
Toll free in FL: 1-800-342-2762
TDD: 850-410-9700
Fax: 850-488-2349
Website: http://www.fldfs.com/fraud/
Georgia
Insurance and Fire Safety
Two Martin Luther King, Jr. Dr.
Atlanta, GA 30334
404-656-2070
Toll free in GA: 1-800-656-2298
TDD/TTY: 404-656-4031
Fax: 404-657-8542
Website: www.inscomm.state.ga.us
Hawaii
Insurance Division
Department of Commerce and Consumer Affairs
P.O. Box 3614
Honolulu, HI 96811-3614
808-586-2790 or 2799
Fax: 808-586-2806
Website: www.hawaii.gov/dcca/ins/
Idaho
Department of Insurance
700 West State St.
P.O. Box 83720
Boise, ID 83720-0043
208-334-4250
Toll free in ID: 1-800-721-3272
Fax: 208-334-4398
Website: www.doi.state.id.us
Illinois
Division of Insurance
Department of Financial and Professional Regulation
100 West Randolph St., Suite 5-570
Chicago, IL 606013395
312-814-2420
TDD: 312/814-2603
Fax: Fax: 312-14-5435
Website: www.idfpr.com/DOI/Default2.asp
Division of Insurance
Department of Financial and Professional Regulation
320 West Washington St.
Springfield, IL 62767
217-782-4515
Toll free: 1-877-527-9431 (Office of Consumer Health Insurance)
TDD: 217-524-4872
Fax: 217-782-5020
Website: www.idfpr.com/DOI/Default2.asp
Indiana
Department of Insurance
311 W. Washington St., Suite 300
Indianapolis, IN 46204-2787
317-232-2385
Toll free in IN: 1-800-622-4461
Toll free: 1-800-452-4800 (in-state senior health insurance
information)
Fax: 317-232-5251
Website: www.state.in.us/idoi/
Iowa
Division of Insurance
330 Maple St.
Des Moines, IA 50319
515-281-5705
Fax: 515-281-3059
Website: www.iid.state.ia.us
Kansas
Insurance Division
420 SW 9th St.
Topeka, KS 66612-1678
785-296-7801
Toll free in KS: 1-800-432-2484
TDD/TTY toll free 1-877-235-3151
Fax: 785-296-2283
Website: www.ksinsurance.org
Kentucky
Office of Insurance
215 West Main St.
Frankfort, KY 40601
502-564-3630
Toll free: 1-800-595-6053
Fax: 502-564-1650
Website: doi.ppr.ky.gov
Louisiana
Department of Insurance
1702 N. Third St.
Baton Rouge, LA 70802
225-342-0895
225-342-5900
Toll free: 1-800-259-5300
Toll free:1-800-259-5301
Fax: 254-342-3078
Website: www.ldi.state.la.us
Maine
Bureau of Insurance
34 State House Station
Augusta, ME 04333
207-624-8475
Toll free in ME: 1-800-300-5000
TDD: 207-624-8563
Fax: 207-624-8599
Website: www.state.me.us/pfr/ins/ins_index.htm
Maryland
Insurance Administration
525 St. Paul Place
Baltimore, MD 212022272
410-468-2000
Toll free: 1-800-492-6116
TTY toll free: 1-800-735-2258
Fax: 410-468-2020
Website: www.mdinsurance.state.md.us
Massachusetts
Division of Insurance
Consumer Service Section
One South Station, 5th Floor
Boston, MA 02110
617-521-7777
TDD: 617-521-7490
Fax: 617-521-7575
Website: www.mass.gov/doi/
Michigan
Office of Financial and Insurance Services
611 West Ottawa St., 3rd Floor
P.O. Box 30220
Lansing, MI 48933
517-373-0220
Toll free: 1-877-999-6442
Fax: 517-335-4978
Website
www.michigan.gov/cis/0,1607,7-154-10555---,00.html
Minnesota
Department of Commerce
Market Assurance Division
85 7th Place East
St. Paul, MN 55101
651-296-2488
Toll free in MN: 1-800-657-3602
Fax: 651-296-4328
Website: www.state.mn.us
Mississippi
Department of Insurance
PO Box 79
Jackson, MS 39205
601-359-3569
Toll free in MS: 1-800-562-2957
Fax: 601-359-1077
Website: www.mid.state.ms.us
Missouri
Missouri Department of Insurance
PO Box 690
301 West High St., Room 530
Jefferson City, MO 651020690
573-751-4126
Toll free in MO: 1-800-726-7390
TDD/TTY: 573-526-4536
Fax: 573-751-1165
Website: www.insurance.mo.gov
Montana
Department of Insurance
840 Helena Ave.
Helena, MT 59601
406-444-2040
Toll free in MT: 1-800-332-6148
Fax: 406-444-3497
Website: sao.mt.gov/insurance/index.asp
Nebraska
Department of Insurance
Terminal Building
941 "O" St., Suite 400
Lincoln, NE 685083639
402-471-2201
Toll free in NE: 1-877-564-7323
TDD toll free: 1-800-833-7351
Fax: Fax: 402-471-6559
Website: www.doi.ne.gov/
Nevada
Division of Insurance
Department of Business & Industry
788 Fairview Drive, Suite 300
Carson City, NV 89701
775-687-7650
Fax: Fax: 775-687-3937
Website: www.doi.state.nv.us
Division of Insurance
Department of Business & Industry
2501 East Sahara Ave, Suite 302
Las Vegas, NV 89104
(702) 486-4009
Fax: Fax: 702-486-4007
Website: www.doi.state.nv.us
New Hampshire
Department of Insurance
21 South Fruit St., Suite 14
Concord, NH 03301-2430
603-271-2261
Toll free in NH: 1-800-852-3416
TDD/TTY toll free in NH: 1-800-735-2964
Fax: 603-271-0248
Website: www.nh.gov/insurance/
New Jersey
Department of Banking and Insurance
20 West State St.
P.O. Box 325
Trenton, NJ 08625
609-633-7667
Fax: 609-292-5571
Website: www.njdobi.org
New Mexico
Department of Insurance
P.O. Box 1269
Santa Fe, NM 87504-1269
505-827-4601
Toll free in NM: 1-800-947-4722
Fax: 505-827-4734
Website: www.nmprc.state.nm.us/id.htm
New York
Consumer Services Bureau
Insurance Department
One Commerce Plaza
Albany, NY 12257
518-474-6600
Toll free: 1-800-342-3736
Fax: 518-474-6630
Website: www.ins.state.ny.us
Consumer Services Bureau
Insurance Department
65 Court St. #7
Buffalo, NY 14202
716-847-7618
Toll free in NY: 1-800-342-3736
Fax: 716-847-7925
Website: www.ins.state.ny.us
North Carolina
Department of Insurance
Dobbs Bldg., 430 North Salisbury St.
1201 Mail Service Cetner
Raleigh, NC 27699-1201
919-733-7349
Toll free: 1-800-546-5664
Toll free:1-800-662-7777
Fax: 919-733-0085
Website: www.ncdoi.com
North Dakota
Insurance Department
600 East Boulevard Ave.
5th Floor
Bismarck, ND 58505
701-328-2440
Toll free in ND: 1-800-247-0560
TDD/TTY toll free: 1-800-366-6888
Fax: 701-328-4880
Website: www.state.nd.us/ndins/
Ohio
Office of Consumer Services
Department of Insurance
2100 Stella Court
Columbus, OH 43215-1067
614-644-3378
Toll free: 1-800-686-1526 (consumer hotline)
Toll free:1-800-686-1527 (fraud hotline)
Toll free:1-800-686-1578 (senior hotline)
TDD/TTY: 614-644-3745
Fax: 614-387-1302
Website: www.ohioinsurance.gov
Oklahoma
Insurance Department
2401 N. W. 23rd St., Suite 28
PO Box 53408
Oklahoma City, OK 73152-3408
405-521-2828
Toll free in OK: 1-800-522-0071
Fax: 405-521-6635
Website: www.oid.state.ok.us
Oregon
Insurance Division
350 Winter St., NE, Room 440-2
P.O. Box 14480
Salem, OR 97310-3883
503-947-7984
Toll free in OR: 1-888-877-4894
Fax: 503-378-4351
Website: insurance.oregon.gov
Pennsylvania
Bureau of Consumer Service
Insurance Department
1321 Strawberry Square
13th Floor
Harrisburg, PA 17120
717-787-2317
Toll free: 1-877-881-6388
Fax: 717-787-8585
Website: www.ins.state.pa.us/ins/site/default.asp
Puerto Rico
Office of the Commissioner of Insurance
Call Box 8330
Fernandez Juncos Station
Santurce, PR 00910-8330
787-722-8686
787-721-5848
Fax: 787-722-4402
Website:www.ocs.gobierno.pr/Solutions/PR/OCS/Portal/
Rhode Island
Insurance Division
Department of Business Regulation
233 Richmond St., Suite 233
Providence, RI 02903-4233
401-222-2223
TDD: 401-222-2999
Fax: 401-222-5475
Website: www.dbr.state.ri.us/divisions/insurance/
South Carolina
Consumer Services
Department of Insurance
300 Arbor Lake Drive, Suite 1200
P.O. Box 100105
Columbia, SC 29202
803-737-6180
Toll free in SC: 1-800-768-3467
Fax: 803-737-6231
Website: www.doi.sc.gov/
South Dakota
Division of Insurance
Department of Revenue and Regulation
445 East Capital
Pierre, SD 57501
605-773-3563
Fax: 605-773-5369
Website: www.state.sd.us/drr2/reg/insurance/index.html
Tennessee
Department of Commerce and Insurance
500 James Robertson Pkwy.
5th Floor
Nashville, TN 37243-0565
615-741-2241
Toll free in TN: 1-800-342-4029
Fax: 615-532-6934
Website: www.state.tn.us/commerce
Texas
Department of Insurance
333 Guadalupe St.
P.O. Box 149104
Austin, TX 78614-9104
512-463-6169
Toll free in TX: 1-800-252-3439 (consumer help line)
Fax: 512-475-2005
Website: www.tdi.state.tx.us
Utah
Department of Insurance
State Office Bldg., Room 3110
Salt Lake City, UT 841146901
801-538-3805
Toll free in UT: 1-800-439-3805
TDD: 801-538-3826
Fax: 801-538-3829
Website: www.insurance.utah.gov
Vermont
Department of Banking, Insurance, Securities and Health Care
Administration
89 Main St., Drawer 20
Montpelier, VT 05620-3101
802-828-3302
Toll free in VT: 1-800-964-1784
Toll free in VT: 1-800-631-7788 (Health Insurance)
Fax: 802-828-3306
Website: www.bishca.state.vt.us/InsurDiv/insur_index.htm
Virgin Islands
Divison of Banking and Insurance
Kongen's Gade #18
St. Thomas, VI 00802
340-774-7166
Fax: 340-774-9458
Website: www.ltg.gov.vi/departments/banks.html
Virginia
Bureau of Insurance
State Corporation Commission
PO Box 1157
1300 East Main St. (23219) (only for special delivery and
walk-ins)
Richmond, VA 23218
804-371-9967
Toll free in VA: 1-800-552-7945
TDD: 804-371-9206
Website: www.scc.virginia.gov/division/boi/index.htm
Washington
Office of the Commssioner of Insurance
Insurance 5000 Building
P.O. Box 40255
Olympia, WA 98504-0255
360-725-7103
Toll free in WA: 1-800-562-6900
TDD: 360-586-0241
Fax: 360-586-3109
Website: www.insurance.wa.gov
West Virginia
Department of Insurance
1124 Smith St. (25301)
P.O. Box 50540
Charleston, WV 25305-0540
304-558-3354
Toll free in WV: 1-888-TRY-WVIC (888-879-9842)
Fax: 304-558-0412
Website: www.wvinsurance.gov
Wisconsin
Office of the Commissioner of Insurance
125 S. Webster St. (53702)
P.O. Box 7873
Madison, WI 53707-7873
608-266-0103
Toll free in WI: 1-800-236-8517
Dial 711 and ask for 608-266-3586
Fax: 608-266-9935
Website: oci.wi.gov
Wyoming
Department of Insurance
Herschler Bldg.,122 West 25th St.
3rd Floor East
Cheyenne, WY 82002-0440
307-777-7401
Toll free in WY: 1-800-438-5768
Fax: 307-777-5895
Website: insurance.state.wy.us
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